Vanpac GroupAsia

2.9
based on 8
Sirelo and Google reviews
i
What customers are saying
con
Unprofessional (1)
Services
International removals
Excess baggage
Car & Vehicle transport
Pet transport
Associations
IAM

About

The Vanpac Worldwide Network covers not only in Asia, but also in most countries around the world. Through their operations in Asia, theey have been building an enviable reputation with their success in moving thousands of families to all parts of the world. Their long standing association with the best moving companies around the world, has built a reliable global network of partners to provide high levels of services at every stage of the journey for their clients. Wherever you are moving to, Vanpac is capable of ensuring that your belongings arrives safely, on time, and with minimum fuss, with Vanpac Offices throughout Asia and our strategic alliance with their partners overseas.Read more

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Reviews

8
2.9
based on 8
Sirelo and Google reviews
How is the review score calculated?
33% of the users recommend this moving company
 on Sirelo
Disappointing Experience with Vanpac Singapore

I regret to say that my experience with Vanpac Singapore was far from satisfactory. I relocate form Singapore to Spain and from the start, there were numerous issues, including poor communication and delays in handling my shipment. It was frustrating to deal with a lack of transparency regarding timelines, and I often had to follow up multiple times to get simple updates.

The packing and handling of my items also left much to be desired and the company's response to these issues was slow and unhelpful. I expected a much higher level of professionalism and care from a company that claims to specialize in international relocations.

Unfortunately, this experience has left me totally dissatisfied, and I would not recommend Vanpac Singapore based on my personal encounter.
con
Unprofessional
Moved from Singapore (Singapore) to Avila (Spain)
 on Sirelo
Their service is terrible, my shipment shipped out in June and arrived in early August. (in between there has been more than three times of delay delivery without any notice) Worst thing is, I found there was one box missing, I contacted the dispatch team after, their feedback was the box went lost since custom clearance which is more than a month ago. However no one has notified me until I unpacked everything myself.
According to the dispatch report, they are trying to shirk their responsibility and ignore my email and phone calls.
Moved from Hong Kong (Hong Kong) to Boston (United States)
 on Sirelo
My final fee was 2x higher than I anticipated
Moved from Tai Hang (Hong Kong) to Aiea (United States)

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Review Sources

Sirelo
2.0
3
Facebook
5.2
10
Google
8.4
5

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