What makes your company stand out?
High quality customer care.
Very high logistic / supply chain mastery (yes an international move is not only packing / unpacking)...
Everything in between is equally important.
Services
International removals
National moving
Excess baggage
Car & Vehicle transport
Piano transport
Pet transport
Art transport
About
Now operating in 80 countries, we are proud of our craft and our philosophy: to care and treat your belongings with the utmost respect. At AMOOV, we love what we do, but we also love being part of the journey to your new life, home or country.
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
We start by aiming to not have a single damage on each move:
Humidity control / high quality packing materials / Well trained packing crews that HANDLE WITH CARE at both ends of our customer's moves.
In the unfortunate case of claims, we aim for reimbursement within 10 working days.
Full liability & insurance coverage, we thrive to aim at a 100% reimbursment.
What is the best advice you would give to customers?
This moving company has not yet answered this question.
Have you moved with this company?
We'd love to hear about your experience.
Reviews
8
Sirelo and Google reviews
13% of the users recommend this moving company
Ian Walker
May 12, 2025
on Sirelo
Moving from Canada to France.
Moving from Canada to France.
This company needs shutting down.
Got a good quote to move door to door so we used them, big mistake. one day before collection and they cancelled. Red flags should have been flying high but they weren't. A week later and they collected. When our belongings were in France, they notified us and gave us our final bill which had doubled. From 11,800CAD to over 25,000CAD. The car which was part of the shipment and should have been delivered as part of the original quote, they refused to deliver as I hadn't paid for it I was told! There is property damage to the sum of 4800€ and nothing is being done about that even though I paid insurance. So this is a shipping company to stay well clear of as all they are interested in is robbing the customer.
Moving from Canada to France.
This company needs shutting down.
Got a good quote to move door to door so we used them, big mistake. one day before collection and they cancelled. Red flags should have been flying high but they weren't. A week later and they collected. When our belongings were in France, they notified us and gave us our final bill which had doubled. From 11,800CAD to over 25,000CAD. The car which was part of the shipment and should have been delivered as part of the original quote, they refused to deliver as I hadn't paid for it I was told! There is property damage to the sum of 4800€ and nothing is being done about that even though I paid insurance. So this is a shipping company to stay well clear of as all they are interested in is robbing the customer.
Price
Moved from New Brunswick (Canada) to St Fraimbault (France)
K.M.
April 24, 2025
on Sirelo
Karin Marie Mansfield
DO NOT USE THIS COMPANY. I was to have had my household goods in France packed up and put into two 40 foot containers to be shipped to California. I was to have packers several days ago... I was to have had large amounts of supplies delivered (boxes, bubble wrap tape etc.) They never sent supplies so the two men two men who were here for only one day couldn't do much as the company had never sent packing material. They have not sent any other packing people. (they were to show up consecutive days for a marathon three day packing event.) they could not really pack anything the one day they were here as there was no packing material. I have not had any explanation nor have I heard when other packing people might arrive.Paid this company $33,000. to move me from France to the USA. [Name removed by Sirelo] is a good sales man....he gave my account to [Name removed by Sirelo] who has been worthless. Use someone else. KM PS I do not know how to upload my files so will upload something so this canoe sent.Read more
DO NOT USE THIS COMPANY. I was to have had my household goods in France packed up and put into two 40 foot containers to be shipped to California. I was to have packers several days ago... I was to have had large amounts of supplies delivered (boxes, bubble wrap tape etc.) They never sent supplies so the two men two men who were here for only one day couldn't do much as the company had never sent packing material. They have not sent any other packing people. (they were to show up consecutive days for a marathon three day packing event.) they could not really pack anything the one day they were here as there was no packing material. I have not had any explanation nor have I heard when other packing people might arrive.Paid this company $33,000. to move me from France to the USA. [Name removed by Sirelo] is a good sales man....he gave my account to [Name removed by Sirelo] who has been worthless. Use someone else. KM PS I do not know how to upload my files so will upload something so this canoe sent.Read more
Friendly
Unprofessional
Moved from La Vocomte Sur Rance (France) to Santa Barbara, Ca (United States)
J.
April 7, 2025
on Sirelo
La plus grosse arnaque !
J’ai déménagé de Paris à Toronto avec eux. Le budget initial était de 4 000 €, mais il est subitement passé à 6 000 €.
Mes affaires ont été prises en charge le 16 novembre 2024 et devaient être livrées avant le 20 décembre 2024.
Aujourd’hui, nous sommes le 7 avril 2025 et je n’ai toujours aucune nouvelle. Ils ne répondent ni à mes e-mails ni à mes appels.
Ils m’ont volé mes affaires, mon argent (6 000 €) et tout cela dans un silence total.
À fuir absolument ! Ce sont des gens très dangereux.
Une procédure juridique est en cours.
Ils ont ruiné ma vie : tout ce que je possédais était dans ces 53 colis.
J’ai déménagé de Paris à Toronto avec eux. Le budget initial était de 4 000 €, mais il est subitement passé à 6 000 €.
Mes affaires ont été prises en charge le 16 novembre 2024 et devaient être livrées avant le 20 décembre 2024.
Aujourd’hui, nous sommes le 7 avril 2025 et je n’ai toujours aucune nouvelle. Ils ne répondent ni à mes e-mails ni à mes appels.
Ils m’ont volé mes affaires, mon argent (6 000 €) et tout cela dans un silence total.
À fuir absolument ! Ce sont des gens très dangereux.
Une procédure juridique est en cours.
Ils ont ruiné ma vie : tout ce que je possédais était dans ces 53 colis.
Moved from Paris (France) to Toronto (Canada)
Kari
March 12, 2025
on Sirelo
8 months still not received.
Terrible account management.
Did not use, you will regret it.
Worst moving experience in my life.
Terrible account management.
Did not use, you will regret it.
Worst moving experience in my life.
Unprofessional
Moved from Paris (France) to New York (United States)
G.B.
November 14, 2024
on Sirelo
Just the facts:
- Mid-May 2024: signed a contract with AMOOV for shipment of my belongings (1.5 cubic metres, 200 kg) by plane, from France to Tokyo, Japan.
- End of May 2024: paid a retainer for the service to be provided within 12 weeks.
- August 2024: my belongings haven't left France. The person assigned to my case at AMOOV stops replying to my messages.
- September 2024 : a new person is assigned to my case by AMOOV (with no explanation as to what happened to the previous one or for their total radio-silence for almost two months).
- October 2024: my belongings still haven't left France. I warn AMOOV that if nothing is done within two weeks, I will signal AMOOV to gthe French authorities in charge of fraud prevention.
- Two weeks later : my belongings still haven't left France. I contact the authorities in charge of fraud prevention. Yet another person is assigned to my case by AMOOV.
- November: I contact another moving company (AGS). Two weeks later my belongings are packed and shipped to Tokyo, to be delivered in a week.
27 weeks after signature of contract with AMOOV and payment of retainer, still trying to get a refund of the retainer. Currently preparing a law suit against AMOOV.Read more
- Mid-May 2024: signed a contract with AMOOV for shipment of my belongings (1.5 cubic metres, 200 kg) by plane, from France to Tokyo, Japan.
- End of May 2024: paid a retainer for the service to be provided within 12 weeks.
- August 2024: my belongings haven't left France. The person assigned to my case at AMOOV stops replying to my messages.
- September 2024 : a new person is assigned to my case by AMOOV (with no explanation as to what happened to the previous one or for their total radio-silence for almost two months).
- October 2024: my belongings still haven't left France. I warn AMOOV that if nothing is done within two weeks, I will signal AMOOV to gthe French authorities in charge of fraud prevention.
- Two weeks later : my belongings still haven't left France. I contact the authorities in charge of fraud prevention. Yet another person is assigned to my case by AMOOV.
- November: I contact another moving company (AGS). Two weeks later my belongings are packed and shipped to Tokyo, to be delivered in a week.
27 weeks after signature of contract with AMOOV and payment of retainer, still trying to get a refund of the retainer. Currently preparing a law suit against AMOOV.Read more
Failure to comply
Moved from Lyon (France) to Tokyo (Japan)
T.
November 9, 2024
on Sirelo
We packed up in June and as of Nov there is no sign that we will receive our items. Almost no communication and a blatant refusal to answer emails or phone calls. When you do occasionally receive communication it's excuses or they ignore the questions you ask. When you write a review they tell you to contact amoovcares but no one responds. We just want to know where our stuff is so another company can take over the move, but we truly believe they have either lost, stolen or destroyed our shipment.
Unprofessional
Moved from Rotkreuz (Switzerland) to Beijing (China)
