Transworld Relocation

3.4

based on 13
Sirelo and Google reviews

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What customers are saying

Careful with furniture (1)

Communication (1)

Failure to comply (1)

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Services

International removals

National moving

Man & Van

Car & Vehicle transport

Piano transport

Art transport

Associations

IAM

About

As part of the Transworld Shipping Group founded in Hamburg in 1969, one of the largest NVO carriers in the International Trade Lane and a brand name as a Logistics and Distribution full service provider, they have the capacity to meet their customer’s specific needs and offer intelligent transportation solutions. Help over 200,000 families move across the globe annually; offices and warehouse facilities in 7 countries and 7 cities in China.Read more

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Sirelo asks...

What makes your company stand out?

We are committed to delivering the highest standards of customer service, ensuring that each client receives timely and reliable communication, transparent pricing, and a smooth and efficient moving experience. We understand the challenges of moving to a new country, and our goal is to make the transition as easy as possible for our clients and their families.

What is your insurance policy? How do you deal with damaged items?

This moving company has not yet answered this question.

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Reviews

3.4

based on 13
Sirelo and Google reviews

How is the review score calculated?

Francis

August 20, 2021

on Sirelo

I used Transworld relocation service in May @2021, they said they have shipment 'every week', but finally took 6 weeks to ship out HK after collecting from my house. and last, the boxes arrived in the UK in 11 weeks. The biggest problem is that I shipped 35 boxes, 15 of the boxes deformed seriously when I receive them, 1 of them even got a big open 'DOOR' from the side! some of the books inside dropped out and were damaged at the corner. it is lucky that this is not happening with my home appliances boxes. I sent an email for this but no response at all...

my stuffs finally arrived and most of them is good condition

handling is a mess, schedule not true

goods with bad handling, can't feel they are protected

Moved from Diamond Hill (Hong Kong) to Sutton (United Kingdom)

P.O.

January 17, 2019

on Sirelo

WHY do I have to give 2 Stars minimum. They deserve 0 Stars.

Awful service, including holding shipment hostage and extorting additional money claimed not to be in their 'Door-to-Door' service. Interesting name for a limited service for the initial fee. Hardly 'Door-to-Door'. Delays to delivery due to incompetent handling of the clearing proces. Lack of communication. Zero customer service. General indifference........

that I'll never use them again

incompetence

dishonesty

Moved from Hong Kong (Hong Kong) to Abu Dhabi (United-Arab Emirates)